The Lanes Watch Company Ltd. will always treat all of your personal information as confidential and fully comply with all UK Data Protection legislation. We only collect, store and process your personal data in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2011.
To help us provide the best possible service, we may collect and maintain certain information regarding, for example, the products you purchase, and your billing and delivery information. However, we protect and enforce the confidentiality of this information very strictly, and under no circumstances will we sell or rent it to other businesses or third parties.
We will never sign you up to our customer newsletter without your permission. If you have asked for such emails in the past, but have now changed your mind, just email us and let us know and we will remove your details from our emailing list.
Our website may also use a website recording service which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms.
Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting, and is not shared with anybody else.
When using The Lanes Watch Company Ltd. there are situations in which we will collect, store and use personal information. These situations include:
- Placing an order for home delivery
- Placing an order for showroom collection
- Signing up for email newsletters
- Entering competitions
When undertaking these actions, we will collect certain information from you including but not limited to:
- Billing address
- E-mail address
- Credit, debit card or other payment information
As we are always looking to enhance our customer’s experience while using The Lanes Watch Company Ltd., use of the website is monitored and anonymous data on customers’ use of the website is recorded.
The Lanes Watch Company Ltd. and our online business partners may also collect other information such as the URL you have come from, geographical location, I.P address, browser used and other data.
We will never pass your details onto third parties.
What is SSL and how can I tell that it is in effect?
To ensure your transactions are secure, The Lanes Watch Company Ltd. employs the latest SSL (Secure Socket layer) and encrypts all payment information.
If the URL of a secure document begins with "https://", the "s" indicates a secure channel to the server. Also, when security (SSL) is present, Microsoft Internet Explorer, Mozilla Firefox and Google Chrome display a padlock icon, which is closed once a secure channel is established.
SSL uses public-key encryption using keys of various sizes, 40-, 56-, 128-bit, etc. The larger the key length and number of possible keys, the more difficult it is for unauthorised persons to decrypt or read the message. For example, messages encrypted with a 128-bit key are much more secure than a message encrypted with a 40-bit key.
The size of the key is tied to a specific browser installation. This secure site only accepts browsers with minimum encryption strength of 128-bit. The site provides the maximum level of encryption supported by your browser. When you use this site at work, only the browsers provided or authorised by your employer should be used.
When you use this site at home, you can download browsers with 128-bit encryption or higher from Microsoft, Google or Mozilla at no cost other than connection time. The encryption technology in these browsers is subject to U.S. export regulations and U.S. laws and generally may not be exported to certain countries. For more information, please visit your chosen browser manufacturer's website.